Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Nova Sphere. Throughout the site, the terms “we,” “us,” and “our” refer to Nova Sphere.

By visiting our website or purchasing a product from us, you agree to these Terms of Service and to our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree with these terms, please do not use our website or services.

SECTION 1 — ONLINE STORE TERMS

You must be at least the age of majority in your place of residence to use this website or make a purchase.

You may not use our products or services for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or anything that could damage the website or interfere with its operation.

SECTION 2 — PRODUCTS AND INFORMATION

We make reasonable efforts to display product descriptions, colors, images, specifications, and prices accurately. However, colors and appearance may vary depending on your device and screen settings.

We reserve the right to modify product descriptions, prices, availability, or specifications at any time without prior notice. We may discontinue a product or limit sales by person, household, geographic area, or jurisdiction.

SECTION 3 — ORDERS

Submitting an order does not guarantee its acceptance. We reserve the right to accept, reject, limit, or cancel an order for reasons including product availability, suspected fraud, pricing errors, payment problems, or shipping restrictions.

An order is accepted after payment has been successfully processed and you receive confirmation from Nova Sphere.

If we change or cancel an order, we will attempt to contact you using the email address or other contact information provided during checkout.

SECTION 4 — PRICES AND PAYMENT

All prices are displayed in United States dollars unless otherwise stated.

Prices and promotions may change without notice. The price charged will be the price displayed when the order is submitted.

You agree to provide accurate and complete billing, payment, shipping, and contact information. You confirm that you are authorized to use the payment method provided.

Nova Sphere is not responsible for additional fees charged by your bank, card issuer, PayPal, or another payment provider.

SECTION 5 — SHIPPING AND DELIVERY

We currently ship exclusively to customers within the United States.

Shipping times are estimates and are not guaranteed. Delivery may be affected by weekends, public holidays, severe weather, carrier delays, customs inspections, address errors, or other circumstances outside our control.

Complete shipping information is available in our Shipping Policy.

SECTION 6 — RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Customers must contact us and receive approval before returning any product. Items returned without prior authorization may not be accepted.

Orders may only be cancelled before processing or fulfillment begins. We cannot guarantee cancellation after an order has entered fulfillment.

SECTION 7 — ACCURACY OF CUSTOMER INFORMATION

You agree to provide current, complete, and accurate information when placing an order.

You are responsible for verifying your selected product, style, size, color, quantity, plug type, set, and shipping address before submitting an order.

We cannot guarantee that an address or product selection can be changed after fulfillment begins.

SECTION 8 — THIRD-PARTY SERVICES

Our store is hosted by Shopify, which provides the e-commerce platform used to offer our products and services.

We may use third-party providers for payment processing, order fulfillment, shipping, analytics, advertising, and customer support.

Your use of third-party services may also be subject to their separate terms and privacy policies. We are not responsible for third-party websites, services, delays, errors, or actions outside our reasonable control.

SECTION 9 — OPTIONAL TOOLS AND LINKS

We may provide access to third-party tools or links for convenience. These tools and links are provided without warranties or endorsements.

You are responsible for reviewing the terms and policies of any third-party service before using it or completing a transaction.

SECTION 10 — PERSONAL INFORMATION

The collection and use of personal information through our website are governed by our Privacy Policy.

By using our website, you acknowledge that information may be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders, and provide customer support.

SECTION 11 — PROHIBITED USES

You may not use our website or services:

• For any unlawful or fraudulent purpose. • To violate the rights of another person. • To submit false or misleading information. • To upload viruses or malicious code. • To collect or track another person’s information without authorization. • To interfere with the website’s security or operation. • To place fraudulent orders or misuse payment systems.

We reserve the right to suspend or terminate access when these terms are violated.

SECTION 12 — INTELLECTUAL PROPERTY

The website content, including text, graphics, branding, layout, and original materials, belongs to Nova Sphere or its licensors and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, sell, or exploit website content without prior written permission.

SECTION 13 — DISCLAIMER OF WARRANTIES

We aim to provide reliable and accurate services, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.

Except where prohibited by law, products and services are provided “as is” and “as available,” without additional warranties beyond those expressly stated.

Nothing in these terms excludes any mandatory consumer rights that cannot legally be excluded.

SECTION 14 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nova Sphere will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.

Our liability for a claim related to an order will not exceed the amount paid for the product involved, except where applicable law requires otherwise.

SECTION 15 — INDEMNIFICATION

You agree to compensate Nova Sphere for reasonable losses, claims, or expenses resulting from your unlawful use of the website, violation of these terms, or infringement of another person’s rights.

SECTION 16 — SEVERABILITY

If any provision of these terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to apply.

SECTION 17 — TERMINATION

These terms remain effective unless terminated by you or Nova Sphere.

We may suspend or terminate access to our services if we reasonably believe that you have violated these terms, engaged in fraud, or created a security risk.

Obligations and liabilities arising before termination will continue to apply.

SECTION 18 — GOVERNING LAW

These Terms of Service are governed by the applicable laws of Morocco, without removing any mandatory consumer protections that apply to customers in their place of residence.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms of Service by publishing a revised version on this website.

Your continued use of the website after changes are published means that you accept the updated terms. Please review this page periodically.

SECTION 20 — ENTIRE AGREEMENT

These Terms of Service, together with our published store policies, form the entire agreement between you and Nova Sphere concerning your use of the website and purchases made through it.

SECTION 21 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Nova Sphere Tangier, Morocco Email: novasphere.contact@gmail.com